Peoplism manager training transforms leaders and drives organizational change at leading non-profit

Results

+13% “My manager gives me useful and constructive feedback.”

+23% “My manager distributes the most sought after assignments fairly.”

+15% “My manager makes me feel included in my department.”

The challenge

In 2019, the Lucile Packard Foundation for Children's Health (LPFCH) partnered with Peoplism to develop a multi-year strategy to make real progress on diversity, equity, inclusion and belonging at the organization.

With a new CEO and a critical mission to increase the accessibility of children's health care, LPFCH wanted nothing short of organizational transformation. Peoplism's 360 DEIB Assessment revealed a major opportunity to empower managers to drive equity, inclusion and belonging across the organization.

Working with Peoplism

Over the course of 2020, all managers at LPFCH took part in a 5-part workshop series designed to give managers the practical skills they need to run more inclusive and equitable teams.

Combining the latest research with hands-on practice and peer discussion, the workshops covered:

Inclusive Actions

  • What inclusion is and why it matters Inclusive language

  • Avoiding inclusion mistakes Running inclusive meetings

Inclusive Team Culture

  • Fostering the 5 facets of an inclusive team culture

Undermining Bias in Performance Reviews

  • Undermining top biases in performance reviews

  • Relationship-building performance conversations

Running Equitable Teams

  • Assigning work equitably

  • Giving high-quality, bias-free feedback

“It is hard work embedding principles of DEIB into your everyday practices. Peoplism’s manager training transformed how we lead people. Their training was approachable and applicable, valued by our people leaders, and impacted the entire organization as evidenced by the increase in measured indicators on equity and inclusion.”

Sarah Hernandez Chief of Staff & AVP, People Initiatives, LPFCH

The results

After the final session managers reported:

  • 100% - changing the way they give feedback

  • 94% - assigning work more equitably

  • 94% - said the trainings made them a better manager


The real evaluation of the training effectiveness came from Peoplism’s one-year follow-up assessment to measure how LPFCH advanced DEIB overall. It’s not just that managers reported implementing equitable and inclusive behaviors, employees confirmed their managers were indeed more equitable and inclusive:

  • 13% increase - “My manager gives me useful and constructive feedback.”

  • 23% increase - “My manager distributes the most sought after assignments fairly.”

  • 15% increase - “My manager makes me feel included in my department.”

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